FAQs

Can I choose any contractor for my home repairs, or do I have to use a recommended Bear Care Home Repair contractor?

The decision of which contractor to use for your home repairs is entirely up to you. We want you to feel comfortable and confident in your choice, so you should never feel pressured to select a contractor that you are not comfortable with. While we highly recommend using a Bear Care Home Repair Program contractor

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If the accident is not my fault, do I still have to pay my deductible?

Yes, even if you are not at fault, your deductible still applies. However, rest assured that once your claim is settled, we will assist you in recovering the deductible amount from the responsible party. The deductible will be subtracted from the total damages, and we will work diligently to ensure that you are reimbursed for

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How long will it take for me to receive my insurance settlement payment?

The time it takes to receive your insurance settlement payment can vary depending on the specifics of your claim. However, in most cases, once an agreed-upon cost or settlement has been reached, the payment process is typically initiated promptly. Rest assured that we strive to expedite the payment process as much as possible to ensure

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What should I do if the other party files a lawsuit against me?

If you find yourself facing a lawsuit from the other party involved in the incident, it is crucial to take immediate action. Contact your claims adjuster without delay, as there are specific deadlines for responding to a filed suit. They are experienced professionals who can guide you through the necessary steps and provide you with

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What can I do if I disagree with the settlement offer?

Determining the value of a claim involves the expertise and opinions of professionals, but it’s important to recognize that different experts may have varying perspectives on the necessary repairs and associated costs. If you have any concerns or disagreements regarding the settlement amount, please communicate your thoughts to your claims adjuster. They are there to

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